Shipping policy
At APEIRO BIO SCIENCES PRIVATE LIMITED, we prioritise delivering your orders efficiently and securely. Below are the shipping, payment, and refund details for a seamless shopping experience.
- Shipping Details - We deliver across India. Shipping charges are calculated at checkout based on weight and destination. Estimated delivery time: 3-7 business days, but this is variable and will depend on the shipping provider. Will be informed of the timelines before the purchase has been made. Order tracking details will be shared via email/SMS once dispatched. Shipping addresses can be modified only before the order is dispatched. Once shipped, changes cannot be made. If your order is not received within the expected timeframe, please contact apeirobiosciences@gmail.com with your order number.
- Payment Policy We accept debit/credit cards, UPI, net banking, and wallet payments for prepaid orders. We do accept international cards as well. If the money is debited from your account but not reflected on your order, please reach out to our Care team at 9833826578 or apeirobiosciences@gmail.com
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Cash on Delivery (COD) is available for all customers, subject to the following conditions:
- To place a COD order, contact our Customer Care Team at apeirobiosciences@gmail.com
- We reserve the right to update or modify the terms of COD orders at any time. Please connect with our Care team to check your eligibility.
- Exceptions: COD may not be available for certain orders due to:
- Location-based service restrictions
- High-value orders exceeding ₹10,000
- Coupons, discounts, and cashback offers apply only to prepaid orders and are not valid for COD purchases.
- COD orders are final and non-returnable. Refunds are not applicable for COD transactions. Please review your order carefully before confirming
- Taxes & Compliance All product MRPs include applicable taxes as per government regulations. For further assistance, please contact our Customer Care Team: Phone: 9833826578 Email: apeirobiosciences@gmail.com
Cancellation Policy
Your order can only be cancelled if it is yet to be shipped. To cancel, please write to our customer support team on apeirobiosciences@gmail.com
In such cases, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.
Orders once shipped cannot be cancelled.
